IT Leaders, It’s Time to Give It Up

By Susan Cramm

If you want to know what keeps IT leaders up at night, check out this oh-so-depressing article. Entitled “Why The New Normal Could Kill IT,” is a well-written summary of the challenges and risks that IT faces as it tries to navigate the new economic order with complex and difficult-to-change technology, poor technology adoption, and the reality that consumer technology is outpacing enterprise technology.

The core thesis of the article is that IT’s survival depends on its ability to help the rest of the business apply new, disruptive technologies cheaper and faster than ever before. These mandates aren’t new, but time is running out: “There’s a hoard of tech trouble at the gates, and users today have as much patience as those stranded in long lines at the DMV.”

Business users want, and need, more direct control over the technology that fuels their business. Ensuring that business users exercise increased control in a responsible manner requires that they become smarter about how to invest, manage, and deliver IT-enabled change and innovation.

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